Refund policy
Effective Date: 5/31/26
At Self Love Loft, we take pride in creating high-quality digital journals designed to support your self-love and personal growth journey.
Because all of our products are delivered digitally and are accessible immediately after purchase, we are unable to offer returns, exchanges, or refunds once an order has been completed and the digital product has been delivered.
Digital Product Sales
All products sold through Self Love Loft are digital downloads and are not physical goods. Once a purchase is made and the product has been sent to the email address provided at checkout, the sale is considered final.
Refund Exceptions
Refunds may be considered only under the following circumstances:
- You were charged multiple times for the same purchase.
- You did not receive your digital product due to a technical issue that cannot be resolved by our support team.
- You accidentally purchased the same product more than once.
Requests for refunds must be submitted within 7 days of purchase.
Download Issues
If you experience any difficulty accessing your digital journal, please contact us before requesting a refund. Our team will make every reasonable effort to ensure you receive access to the product you purchased.
Contact Us
For questions regarding this policy or assistance with your purchase, please contact us at:
Email: theselfloveloft@gmail.com
By completing a purchase through Self Love Loft, you acknowledge and agree to this Return & Refund Policy.